1. Can I request a custom flower arrangement?

Absolutely! We offer custom arrangements based on the availability of our flowers. To learn more, please reach out to us at lececefleurandgarden@gmail.com.

2. Do you provide flowers for weddings and events?

Yes, we specialize in creating stunning floral arrangements for weddings and events. For inquiries or custom requests, please reach out to us at lececefleruandgarden@gmail.com. We’d love to bring your vision to life!

3. What if the recipient isn't available during delivery?

We take care to ensure successful delivery. If weather permits, we will leave the flowers in a secure spot and notify the recipient by text. In the case of apartment buildings or condos, we’ll coordinate with the concierge and notify the recipient. If weather conditions aren’t suitable, we’ll contact you to arrange an alternate delivery day, with an additional fee, if applicable.

4. My flowers didn't last as long as expected. What can be done?

While we take pride in providing the freshest flowers, we understand that issues may arise. If you’re unsatisfied with the quality of your flowers, please get in touch within 24 hours of receiving them. We value your feedback and request that you either bring the arrangement to our store or send us a picture at lececefleurandgarden@gmail.com. This allows us to address the concern and communicate with our suppliers.

5. Do you offer weekly/monthly flower subscriptions?

Yes, we offer tailored arrangements for your home or office on a weekly, bi-weekly, or monthly basis. Contact us at lececefleurandgarden@gmail.com for more information on our subscription services.

6. How long will my flowers last?

We take pride in using premium flowers and employ a meticulous multi-step process to ensure their freshness and longevity. The duration varies depending on the flower varieties but typically ranges from 4 to 7 days, influenced by room temperature and customer care.

To keep your flowers looking fresh and vibrant for as long as possible, we recommend the following steps:

1. Remove all outer packaging carefully to avoid damaging the flowers.

2. Place the flowers in a vase with cold water. (Optional: Add flower food to promote prolonged freshness.)

3. Cut the stems at a 45-degree angle to enhance water absorption.

4. Remove any foliage that will be submerged in the water to prevent decay.

5. Mist the flowers with cold water once a day to maintain moisture.

6. Keep the flowers away from direct sunlight and ensure proper ventilation for optimal freshness.